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Date of last update: May 18, 2020
Categories of Personal Information.
Email Addresses & Contact Information: Users may also provide their email address and/or other contact information to AgentPro CRM to subscribe to its newsletters, to contact us through the Platform with questions, or to reset their password. Users can opt-out through the unsubscribe link in that newsletter or corresponding email.
Subscriber Mailing Address: When Subscribers opt to utilize direct mail campaigns through the Platform, Subscribers will be required to enter their name and a return address for campaign identification purposes.
AgentPro CRM DOES NOT AND WILL NOT SELL, RENT, OR LEASE PERSONAL INFORMATION. HOWEVER, PERSONAL INFORMATION IS PROCESSED BY SERVICE PROVIDERS WHO HAVE CONTRACTED WITH AgentPro CRM TO FACILITATE THE PROVISION OF SERVICES THROUGH THE PLATFORM AS FOLLOWS
Integrated API’s: AgentPro CRM has integrated the following API’s:
Customer Services Support: AgentPro CRM utilizes MailChimp to communicate with you by exchanging service-related notifications. Please see the MailChimp hyperlink for more information on their data collection and use practices.
Social Plug-Ins: Users may follow AgentPro CRM and/or share information on Facebook, Instagram and YouTube. Users should click on the hyperlinks for each site to review the applicable privacy policies for more detail about information collected by these sites.
CRM Data input by Subscribers: The Platform enables Subscribers to input lead generation content for marketing and communication purposes. Such information is collected directly by Subscribers and input into the Platform at Subscriber’s discretion, including a lead’s name, phone, email, url, real property address, mortgage, valuation and related financial information relating to certain real property.
Subcontractor Data input by Subscribers: The Platform enables Subscribers to create a subcontractor database to assist with real estate projects managed through the Platform. Subscribers may optionally enter Personal Information and business data for purposes of engagement and payment of subcontractors, including name, phone, address, EIN/SS numbers, insurance, business license and bond information obtained from the subcontractor by Subscriber or through publicly available sources.
Web Hosting Services: The Platform and Personal Information collected is encrypted in transit and in storage on cloud servers maintained by AWS. Please see the AWS Data Privacy Compliance Statement for more information on their privacy and security practices.
Other Potential Third Party Disclosures: Personal Information may be disclosed to third parties to serve our legitimate business interests as follows: (1) as required by law, such as to comply with a subpoena, or similar legal process, (2) if AgentPro CRM is involved in a merger, acquisition, or sale of all or a portion of its assets, (3) to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (4) enforce our agreements with you, and/or (5) investigate and defend ourselves against any third-party claims or allegations. We will use commercially reasonable efforts to notify you about law enforcement or court ordered requests for data unless otherwise prohibited by law.
Please see Section 5 for a more specific disclosure of the applicable categories of personal information collected and processed under the CCPA.
AgentPro CRM does not knowingly collect Personal Information from anyone under the age of 18. If a parent or guardian becomes aware that his or her minor child as defined by applicable privacy laws has provided Personal Information without their consent, he or she should contact AgentPro CRM at
AgentPro CRM will delete such Personal Information from our files within a commercially reasonable time, but no later than required under applicable law.
Unless erasure is otherwise requested by a Subscriber, AgentPro CRM will retain account and purchase data as long as it is necessary to provide services our Subscribers. When a Subscriber’s account is terminated or closed upon request, Personal Data collected through the Platform will be deleted in accordance with applicable law. Personal Information obtained from Platform visitors will be maintained as long as it is necessary to provide requested communications and information-based services or until a visitor exercises the right to opt-out of requested communications or information-based services. Anonymized and pseudo-anonymized data will be retained as long as AgentPro CRM determines such data is commercially necessary for it legitimate business interests.
California Consumer’s Request to Know, Right to Delete, Right to Opt-Out of Sale Notices. For Information on your California Consumer Rights, please see: California Consumer Privacy Rights Notice (“Notice”)
A Verifiable Consumer Request under this Section may be submitted to AgentPro CRM effective January 1, 2020 by emailing AgentPro CRM at firstname.lastname@example.org or through the account or as otherwise designated in the Notice.
For each request, AgentPro CRM will initially verify the email address on file with the email address submitted in the applicable request. Further verification will be based upon confirmation of data correlating to information maintained by AgentPro CRM , as applicable. Consumers may designate an authorized agent to make a request on the Consumer’s behalf a email@example.com. Requests by authorized agents are subject to additional verification requirements pursuant to the rules and regulations set forth in the CCPA.
We have implemented reasonable administrative, technical and physical security measures to protect Personal Information against unauthorized access, destruction or alteration.
AgentPro CRM utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Credit/debit card information provided is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
“Do Not Track” is a feature enabled on some browsers that sends a signal to request that a website disable its tracking or cross-site user tracking. At present, the Platform does not respond to or alter its practices when a Do Not Track signal is received.
If you have any questions regarding your Personal Information or about our privacy practices, please contact us at: AgentPro CRM, 8410 Kennedy Avenue, Highland, IN 46322 or at firstname.lastname@example.org
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